Disclosures
Kansas – Kansas clients may issue a complaint directly with the Kansas Office of the State Bank Commissioner by calling (785) 380-3939 or emailing MTlicensing@osbckansas.org.
South Carolina – South Carolina clients may issue a complaint directly with the South Carolina Money Services Division by submitting a complaint through their website at https://tinyurl.com/SCMSB or by contacting them directly at:
Alaska – Alaska residents only, if your issue is unresolved by BCUS, Inc. (888) 924-7660, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints,
please email us at dbs.licensing@alaska.gov or call (907) 465-2521.